Personal Data
Title Ms.Mr.
Name / First name
Company
E-Mail
Thank you to give us five minutes of your time to rate our services.
Questionnaire
Please respond to each of the following statements on a scale of 0 to 5.
0 = not possibel to rate
1 = the statement does not apply at all
5 = the statement applies completely
I am generally very satisfied with ASM. 012345
We feel that ASM takes good care of us. 012345
The advice provided by ASM is professional and competent. 012345
The staff at ASM have high standards of professional expertise. 012345
The staff at ASM have many years of experience in the industry. 012345
The staff at ASM keep me adequately informed. 012345
I feel that the staff at ASM understand me. 012345
ASM is innovative. 012345
We receive an innovative service from ASM. 012345
ASM is reliable. 012345
The quality of the goods and services supplied is high. 012345
ASM rapidly responds to any questions. 012345
Projects are developed quickly. 012345
It is easy to contact members of staff at ASM. 012345
Members of staff at ASM have the necessary time available to understand our needs and to attend to them. 012345
Deadlines are kept. 012345
Scheduled delivery dates are met. 012345
Delivery dates are announced in good time. 012345
Samples are provided on time. 012345
The quality of the documentation is how we imagined it would be. 012345
The relationship between price and service is good. 012345
Please respond to each of the following questions on a scale of 0 to 5:
How important is ASM for you as a supplier? 012345
How important is technical/professional expertise for you? 012345
How important is quality for you? 012345
How important is reliability for you? 012345
How important is price-performance ratio for you? 012345
How important are innovation and inventiveness for you? 012345
Your comments
